My latest wordpress plugin is called Better Moderation and was built to be used on LibDemVoice, but is available for all.
One of the biggest problems we have is that people like to leave rude messages, under the current system in WordPress you can add their IP address, email or name to the moderation list and in future their comments no longer automatically appear.
You might even find some keywords they like using and you can add these to the list.
The problem occurs when you login to see what comments are awaiting moderation. You look at the list and there is a new comment, but why has it been moderated? Maybe a swear word, in the past you added them to be blocked, one of the other admins manually moved them to the moderation queue, might just be too many links, or a collection of these rules.
So you approve the message, it appears on-topic, but the reason was that someone else in the team had decided that this person was no longer welcome.
Continue reading Better Moderation